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Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

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Tips For Using Support Article rated 5.0/5.0
Copy and save your ticket number All tickets are answered within 34 hours - usually much faster If you don't see our email respomse log in and check your ticket Don't open multiple tickets for th...
SPAM AND BE BANNED! Article rated 4.1/5.0
THIS IS VERY SAD AND WILL NOT BE TOLERATED! This email has been sent to a member and is published here as a warning to all members: I have today received a complaint that you were spamming your link...
Site Suspended Article rated 4.3/5.0
Currently theer are some sites on the server suffering a DDOS attack and until this subsides the only solution is to suspend them as otherwise all other sites would be affected.
errors in members transactions accounts Article rated 3.5/5.0
We are experiencing errors in members transactions accounts which we are working to resolve. Thanks for your patience.
Hosting Article rated 3.7/5.0
If you are a paid member then you are entitled to unlimited hosting. There is a video in your members area to assist you with this process and the setting up of your website etc. Soon this will...
Can't Upgrade Article rated 2.9/5.0
!st March - we discovered that members in Grace can not make a payment to upgrade at present. The programmers have been informed but it may be Monday before this is corrected. Sorry!
Registration Not Working Article rated 3.7/5.0
I have tested this and something is wrong. It is not the facebook pop-up it is the submit button We will get this fixed the programmer has been notified
Withdrawal Declined Article rated 4.3/5.0
We have installed anti-fraud measures as some members had their accounts hacked and we now match withdrawal request IP address with that used when a member joins. If there is no match the system will...
Why an I in Grace when I just paid? Article rated 3.3/5.0
If you pay when in grace the payment is backdated to the due date and that was when we moved sites on 20th February If you add funds to your eWallet then each night the system auto upgrades members an...
Links Not Working Article rated 3.3/5.0
If your affiliate link does not show your name in the registration page then you are probably using a link with a bad tag. Make sure the tag (end part of the link) is as follows: /?sponser=USERNAME ...
Can't Log In Article rated 2.8/5.0
Try getting the log in page from the tab at the top menu of this error is usually caused by your browser remembering you as logged in but the system having logged you out. Also...
I upgraded but my account still shows free member Article rated 3.3/5.0
If you have upgraded and you accoint still shows you as a free member please log out and then log in again. This will correct the display in your browser.
How do I join? Article rated 3.7/5.0
If you have not registered the link is in the tabs at the top of the website that says "How To Join" There is a video explaining the simple process and also a "Join Now" link that will take you to th...
My site has been hacked Article rated 4.6/5.0
If your wordpress installation is not secure but your site hosting is fine (check by accessing cpanel). Then our security has not been breached but yours has. You must add security to wordpress by us...

» Top Knowledgebase articles: Views
» Latest Knowledgebase articles: Date added
 Tips For Using Support 2017-10-30 11:12:40
 errors in members transactions accounts 2016-02-19 14:15:29
 Site Suspended 2015-10-15 23:14:03
 Withdrawal Declined 2014-08-28 15:16:46
 Registration Not Working 2014-04-27 11:03:58
 My site has been hacked 2014-03-27 11:16:58

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